Contact
One mailbox, and a person who opens it.
No form, no chat bubble, no telephone queue and no ticket portal exists here. Everything reaches [email protected], and the subject line decides how quickly it gets dealt with.
Every subject line below carries a response time, and the slowest of them is five business days.
Routing
Choosing a subject line
Statutory clocks start when a request arrives, so the subject line is the difference between a request that is recognised on day one and one that is recognised on day nine.
| Subject line | Use it for | Response |
|---|---|---|
| Privacy request | Reaching what this company holds about you, or having it corrected, under APP 12 and APP 13 | Within 30 days |
| Delete my data | Removing everything held about you, the email thread it arrives in included | Within 30 days, confirmed in writing |
| Privacy complaint | A complaint about how personal information has been handled here | Receipt in five working days, full answer in thirty |
| Security | A suspected vulnerability, exposure or data breach, including one you found by accident | Same or next business day |
| Name confusion | You reached us looking for the unrelated AmaraAI at amaraai.com, or their name collision has caused you a problem | 5 business days |
| Press | A question from a journalist. We will not confirm anything we cannot evidence, and we will say so rather than decline to comment | 5 business days |
| Anything sensible | Everything else, including disagreeing with the design | 5 business days |
Please do not attach audio, video or a screen recording of a meeting. The other people in it consented to you, not to us. Unsolicited recordings containing other people's personal information are deleted rather than reviewed, which is dealt with under Australian Privacy Principle 4 in the privacy policy. Describe the problem in words instead and we will ask if we need more.
What we will not do with your email address
- Writing to us does not subscribe you to anything. There is no mailing list to be added to, and if one ever exists you will have to ask for it.
- Your correspondence is not used to target advertising, because there is no advertising anywhere in this company.
- We do not sell, rent or share contact details, and we do not enrich them against a third party dataset.
The entity
Who is on the other end
The company behind the mailbox, with the identifiers that let you check it independently.
- Registered name
- AMARA AI PTY LTD
- Company type
- Proprietary company limited by shares
- ACN
- 696 682 827
- ABN
- 73 696 682 827
- Home state
- New South Wales
- GST
- Registered
- Short form
- Amara AI is a contraction of the registered name, used here and in correspondence, rather than a separately registered business name
- Checking it yourself
- Both numbers resolve on public registers without an account or a fee. Look the ABN and its GST status up at abr.business.gov.au; the ACN sits on the company register kept by ASIC (Australian Securities and Investments Commission)
- Formal service
- Documents needing formal service go to the registered office held on file for ACN 696 682 827 by ASIC. That record is what governs, and a street address typed into a footer would not be
A street address is deliberately absent from this website. The Corporations Act 2001 (Cth) requires, at section 153, that a company display its name and ACN on public documents, and both sit in the table above. Publishing a registered office on a web page is not something Australian law asks for. Anything requiring formal service goes instead to the registered office held on file for ACN 696 682 827 by ASIC, because that entry is authoritative in a way a line of footer text can never be.
Not the other AmaraAI
There is an established and unrelated company trading as AmaraAI at amaraai.com. It has no relationship with AMARA AI PTY LTD. No shared ownership, no shared directors, no shared personnel and no commercial arrangement of any kind. Mail sent to [email protected] reaches this company only, and we cannot forward anything to them, look anything up for you or answer for their product. If you meant them, amaraai.com is where to go.